FAQ

Product Excellence

Each piece in this collection has being never owned nor untouched, preserving the elegance and exclusivity of a luxury item.

Fashion doesn't have an expiration date, These items are exclusive models worn only for displays, photoshoots. We've Meticulously handpicked pre-loved masterpiece, They are gently handled with no scratches, defects, or signs of regular wear, offering a perfect luxury experience.

Certainly — through our private sourcing service, we discreetly assist clients in securing coveted pieces not currently featured online. Simply share your request, and our team will endeavour to obtain it exclusively for you.

We are a registered company in London, UK, and every item is 100% authentic, meticulously verified by luxury specialists. Your purchase is completely secure and genuine.

Orders & Delivery

Your purchases are shipped securely with premium packaging and full tracking. International shipping is available for our global clientele.

UK deliveries typically arrive within 1–3 days, while international orders may take 3–7 days, depending on location. Every parcel is handled with utmost care.

  • Never Owned : Customers have the right to cancel within 14 days of delivery in compliance with UK law. Returns are accepted only if the item is untouched and in its original condition, ensuring the luxury experience remains flawless. Exchanges can be made subject to availability.
  • Pre-Loved : Returns are accepted only if the item is not as described or is faulty, as these pieces are gently handled but flawless, carefully curated for a premium luxury experience. Exchanges are possible only if the same item is available.